MELISSA S. GARCIA
ASSOCIATE VICE PRESIDENT, AMBULATORY OPERATIONS & NATIONAL CREDENTIALING
Melissa Garcia joined Somnia in 2004 and has held various positions of increasing responsibility throughout her long tenure with the company. In her current role she oversees the National Credentialing Department and Ambulatory & Office-Based Division, with a focus on financial and administrative operations. Melissa has had great success working both independently and as a team leader. Her meticulous attention to detail and her superior communication skills enable her to collaborate with senior leaders, clients, and partners alike. Among Melissa’s accomplishments has been the maintenance of Somnia’s Gold Seal Joint Commission Certification in Health Care Staffing Services, awarded for the company’s unblemished recertification reviews. Other notable accomplishments include the establishment and maintenance of comprehensive account reporting to identify and measure risk levels, monitor contract lifecycles and profitability, the design and implementation of client satisfaction and clinician performance measurement tools, the management of new software rollouts, and the development and improvement of client and clinician onboarding processes.