White Papers

November 10, 2016
To facilitate the transition to value from volume, hospital leaders are turning to outsourcing—clinical and non-clinical services. To wring the most value from their anesthesia providers, they are examining their anesthesia models to see if they are the right fit.
October 19, 2016
To remain relevant and to succeed, today’s healthcare leaders are adopting modern business practices, incorporating technology for greater efficiencies and streamlining business processes through strategic outsourcing.
July 18, 2016
Competition among surgery centers is fierce. In fact, a 2015 report shared a troubling statistic: For every two Medicare-certified ASCs that opened, one closed. That factor, along with shrinking performance-based reimbursements, demands greater efficiencies and the lower unit costs.
June 2, 2016
Part 2 offers additional findings and observations, as well as lessons learned from the ongoing, five-year patient satisfaction survey process. We hope by sharing our experience, you obtain beneficial information regarding you own patient satisfaction processes and tools.
May 2, 2016
Patient satisfaction is found at the intersection of patient expectation and provider accomplishment. With so much in our current work environment depending on patient satisfaction, it is crucial that providers gather patient feedback. But that feedback is useless unless it drives continuous improvement.